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Installation Guides
Select your vehicle to get the exact install steps for your liner.
Select Your Vehicle →Frequently Asked Questions
The questions customers ask most, pulled straight from our full FAQ. Can't find your answer here? See the complete FAQ →
Product
Will a SMARTLINER liner actually fit my exact vehicle?
Yes. Every liner is laser-measured and molded to your specific year, make, and model, not a universal fit. Include your VIN when you contact us and we'll confirm fitment before you order.
What are SMARTLINER liners made of?
A rubber and plastic blend (LDPE, low-density semi-flexible polyethylene) for flexibility and shape retention. Interior and cargo liners run about ¼" to ½" thick, bed liners about ½" to ¾", depending on location on the liner.
Do the liners have any smell?
No. They're manufactured to be 100% odorless.
How do I clean my liner?
Use warm water and a cloth or soft-bristle brush. Mild dish soap works for sticky residue. Avoid chemical cleaners, and make sure the liner is completely dry before reinstalling it.
A retention clip broke on my liner. Do you sell replacements?
Replacement clips are provided free under warranty. Contact customer service with your order number and part number and we'll send one out.
Where are SMARTLINER products made?
Liners are currently manufactured in China, India, and Thailand. Customer service and operations are based in Central Florida.
Shipping
How long does shipping take?
For addresses in the contiguous 48 states, average transit time is 1–7 business days. We currently only ship within the contiguous United States.
My tracking says delivered, but I never got it. What do I do?
Contact customer service within 48 hours. We'll reship a replacement to the same address with signature required. Refunds aren't offered for lost packages, but a replacement will be sent.
My order arrived damaged or incomplete. What now?
Reach out within 48 hours with photos. If your order shipped in multiple boxes, check your labels, they'll be marked like "1 of 2" or "2 of 4." A replacement may be shipped pending the claim outcome.
Returns, Exchanges & Warranty
How long do I have to return an order?
30 days from the date of delivery, as long as the item is new and unused, in its original packaging, with the return form included.
How do I start a return or exchange?
Start it through our Returns Center, or contact customer service by phone or email. You'll need a Return Authorization number (RA#) before shipping anything back, returns without one are rejected. If you ordered through Amazon or eBay, start the return on that platform instead.
Who pays for return shipping?
Return shipping is at your expense unless the return is due to our mis-shipment. Discounted return labels are available on request.
My liner isn't fitting correctly. What should I do?
Email customer service with your order number, part number, vehicle details, and a well-lit photo of the liner fully installed. We may ask for a few additional photos to diagnose the fit issue.
What's covered under warranty?
Every SMARTLINER product comes with a Limited Lifetime Warranty covering defects in material or workmanship.
Will it block access to tie-downs or factory features?
No. Truck bed mats are designed with clear access to factory tie-downs, and floor and cargo liners are molded to work with factory retention points and accessories.
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