Handling Time:Orders placed before 1pm EST on stocked items are shipped the same business day. Any orders placed after 1pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method:We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time:All orders are shipped via FedEx ground from Orlando, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
Florida/ Georgia 1-2 business days,
Southeastern U.S.A. in 2-3 business days
Northeastern and Central U.S.A in 3-4 business days
Western U.S.A. (North & South) in 4-5 business days.
For territories outside of the contiguous U.S. it will likely take approximately 45 business days. (Alaska, Hawaii, Puerto Rico, US Virgin Islands, etc.)
Tracking your Package: Tracking is provided directly from Fedex. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the Fedex website, utilizing the provided tracking numberhere.
Shipping - Lost/Damage Package: If your order is lost, stolen, or damaged, please contact our customer service department by phone (407-704-6740) or email (customerservice@smartliner-usa.com) within 48 hours of delivery. If the item was lost, stolen, or mis-delivered we will need to open an investigation with our shipping carrier (FedEx) to try and locate the package(s). If they are unable to locate or reclaim the item, and Route Protect was not purchased for the package, we will let you know if we are able to provide a replacement. We do not provide refunds for lost or stolen items.
Shipping - Lost/Damage Package with Shiptection: Customers can contact claims@shiptection.com or file a claim directly with our insurance partner, InsureShip, here: File a Claim.
Will I receive a replacement or reimbursement if my claim is approved?
You can select to receive a replacement or be reimbursed for your purchase.
Holiday Shipping Disclaimer: Due to the high traffic season, Fedex has been experiencing shipping delays. Orders placed on or before December 15th at 12pm EST should arrive before Christmas. Orders placed after December 15th may arrive after Christmas. Please review the shipping map below to see the average transit time based on your location. If you have any other questions, don't hesitate to reach out to our team.
At first, we were planning on going with Weathertech mats, but we felt that they were too costly for us. While searching online, we found these Smartliners and decided to buy the full set. They may not be as stout as WT, but they definitely do the job at a substantial savings. Another advantage with Smartliner for this van is that you can choose which cargo mat you prefer, depending on whether you have your 3rd row upright or folded down into the floor. We purchased the one for the upright seat arrangement, but with our savings over WT, we plan on buying the other cargo mat in the near future. Installation was simple, but keep in mind that the mat for the 2nd and 3rd rows are 1 piece, so you should watch the video on the product page, it helps a lot. The shipping was fast and the items were packed very well, no problems at all. We would highly recommend these mats to everyone, you won't be disappointed!
You may return your item for a refund or exchange within 30 days of the delivery date.
The product must be purchased directly from SMARTLINER-USA (KRAMER AMERICA, Inc.). If you purchased from an authorized seller, please contact them for your return or exchange.
Before returning the product, please contact us to obtain a return authorization number (RA#). Returns without the RA# will not be processed.
We will provide you with a return address and packaging instructions.
Items must be returned in new and unused condition, in their original packaging, and include the return form. Returns without the return form, RA#, or items that are returned damaged due to improper shipping or packing will be rejected.
We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition.
If the item was damaged in transit, please notify us within 48 hours of delivery. We will gladly exchange the product or provide a full refund.
If you have received an incorrect item or purchased the wrong item, please contact us for assistance.
If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We are here to help!
Experience Unmatched Protection and Style
Stay prepared for any weather conditions with our all-weather floor liners. Designed to resist stains and shield your vehicle from snow, mud, sand, and saltwater.
Experience the safety and satisfaction of custom fit, raised-edge floor liners designed with advanced laser scanning technology.
Cleaning is a breeze with our easy-to-maintain mats. Simply hose them off or spot-clean with a damp cloth and soap. Their textured, skid-resistant, and sleek design adds a touch of sophistication to your car's interior.
Go green with our eco-friendly floor liners. Crafted from a 100% odorless, recyclable plastic-rubber and polyethylene blend, they provide protection while reducing environmental impact.
Custom Fit Excellence: SmartLiner Cargo Liners Have It All
Whether you're transporting groceries, sports equipment, or pets, our liners are made to withstand the toughest conditions, ensuring your vehicle stays clean and damage-free.
Our cargo liners are precisely engineered to fit your specific make and model. With our custom-fit design, you'll enjoy a seamless fit that hugs every contour of your cargo area. This ensures maximum coverage and prevents any shifting or sliding, giving you peace of mind during your travels.
Spend less time worrying about messes and more time enjoying your adventures.
SmartLiner Cargo Liners not only provide exceptional protection but also add a touch of style to your vehicle's interior.