How long do I have to file a shipping damage claim?
You have 48 hours from the time of delivery to contact Smartliner’s customer service and report a shipping damage claim.
Claim Requirements: When filing your claim, you will need to provide pictures of both the damaged product and the original shipping box it was received in. Late claims may not be accepted.
Feature List:
- Strict 48-hour window from delivery to report damage
- Must contact Smartliner customer service within 48 hours
- Photos of the damaged product and original shipping box are required
- Late claims may not be accepted
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